SHIPPING & DELIVERY

Free shipping
on 2+ items.

Australia wide, from our Melbourne studio, usually within 1 to 2 business days.

Standard

$19.99

Free when your order has 2 or more items

Express

$39.99

The faster option, chosen at checkout

Where do you ship from?

Orders ship from our Melbourne studio within 1 to 2 business days. Order in the morning and it often leaves the same day.

How does free shipping work?

Add any 2 or more items to your bag and standard shipping is free, applied automatically at checkout. It combines with our cushion set savings.

Have a question about your order?

Email info@luxurydesignsbyalaa.com.au with your order number and we will get back to you.

What if my order arrives damaged?

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If an item is faulty, not as described or damaged in transit, contact us as soon as you can after delivery with photos and we will offer a repair, replacement or refund as the law requires. For a major failure you can choose a refund or a replacement.